About this role
Who are we? At Miway, our purpose is to enable people to live their way. We understand that life is not just about "things" but themeaning that those things bring to your life. We believe that technology and innovation have infinite possibilities whenit's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things.We give them products, services, and solutions that enable them to live and enjoy life on their own terms – in their own way.Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions andhow we approach adding value within the company. Purpose of the Role The Client Services Intern will support the delivery of exceptional customer service by responding to client enquiries across multiple communication channels. This role provides exposure to customer service operations, client relationship management, and service excellence practices while developing professional communication and problem-solving skills. About the Internship programme Location:Samrand - Kosmosdal Department: Client Services Internship duration: 12 months from February 2027 Overview of Role Responsibilities Respond promptly and professionally to inbound client enquiries received via telephone, email, live chat, WhatsApp, and other digital platforms. Deliver high-quality customer service aligned with company values, service standards, and regulatory requirements. Provide accurate, clear, and helpful information to clients regarding products, services, and processes. Ensure all customer interactions are handled efficiently, courteously, and professionally. Education Matric/NQF 4 Relevant Diploma or Degree Application Criteria • Must be between the ages of 18 and 35 years • Must be South African Citizens • Must be unemployed (Interns must have less than 6 months previous employment for consideration) • Should not have been on an internship with INSETA before • Must have a completed relevant qualification a degree or diploma Required Behavioural Competencies Ensures Accountability Communicates Effectively Decision Quality Customer Focus Instils Trust Interpersonal Savvy Turnaround Time The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to apply: 19 October 2026. At Miway we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. Miway is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.