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Logistics Operations Administrator NORTAM (Mexico City, MX) @ CMA-CGM

Mexico City, MXOnsiteFull-time
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About this role

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. Position Objective: Manage and oversee assigned activities/accounts in accordance with established processes, complying with the company’s mission and values, thereby achieving organizational objectives while maintaining a healthy working environment among departments or foreign offices with which interaction occurs. Key Responsibilities: Creation of TOMs / Shipments for shipment activation Monitor, follow up, and enter documents and references for assigned accounts in CW1 or LINK, in compliance with SLA Schedule air shipment pickups with corresponding documentation through CW1 Monitor and follow up on event entries in CW1 (expected and actuals), reason codes, and time deviations from CEVA offices Entry of supplier costs and invoices into CW1 Creation of bookings or air waybills Production and evaluation of monthly KPIs related to activities and presentation to CEVA offices Creation of operational reports for customers Update of process descriptions (SOP-type documents) Customer service (email response) Requirements: Education: Bachelor’s Degree in International Business or related field Language: English – B2 level 1 year of experience in air operations As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

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