About this role
Summary We’re looking for someone with a love of history and an eye for detail, who’s friendly and open with people. This role is about looking after a historic house and its collections of precious objects, furniture and works of art. And it’s about presenting all of this to people visiting, and helping to make every person’s day memorable and enjoyable.
Interview date: 3rd June 2026
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here Reporting to the Collections and House Manager, you'll play a key role on a portfolio-based care and collections team based at Croft Castle, caring for interiors and collections across the portfolio. You'll also work alongside a dedicated team of volunteers, telling stories and sharing knowledge of Croft’s collections and history. No two days are ever the same; one day you might be cleaning a precious piece of the collection, and the next you might be giving a tour to our visitors about the history of the mansion.
Situated on the English-Welsh border, Croft is a quiet, ancient place steeped in British history and politics within a picturesque castle and medieval parkland. The Collections Assistant role at Croft is a key position within a small house team tasked with protecting and sharing almost 1000 years of history.
What you'll be doing As a Collections Assistant, you’ll be working with a supportive housekeeping team in an inspiring historic setting. You’ll be helping with the day-to-day cleaning and care of the precious collections of objects, works of art, textiles and furniture that are part of the house’s history. You’ll be alert to details and changes, and will keep a keen eye on everything from the environmental conditions in a room to any signs of wear and tear. You’ll also be keeping accurate records. Providing support to our Collections and House volunteers when needed.
It's a role that’s all about people as well, so you’ll be talking to visitors about the work you’re doing and the collections you help to look after.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for We’d love to hear from you if you're:
good hand-to-eye skills, and happy to work from ladders or scaffold towerscomfortable working in a flexible and adaptable wayfocused on giving great service to everyone you meeta team player, but also happy to work on your own initiativewell-organised and versatilewilling to learn new skills The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme (for roles that meet the salary criteria)
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.