About this role
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Fulfillment Specialist & Asset Recovery Job Description:
We are currently hiring a Fulfillment Specialist to join us at our El Paso, TX location.
RESPONSIBILITIES: Asset Data Collection
• Contact employees through phone, Microsoft Teams, BHIVE, and email. • Verify employee-assigned IT assets, including computers and monitors. • Collect and document asset serial numbers and ownership information. • Follow up with employees who do not initially respond. • Track outreach activities and employee responses. Asset Validation and Reconciliation
• Compare employee-provided information against existing inventory records. • Validate asset ownership and assignment accuracy. • Identify discrepancies between reported assets and inventory databases. • Investigate missing, duplicate, or incorrectly assigned assets. • Ensure employee data is properly associated with assigned hardware. Data Quality and Remediation
• Correct formatting errors and inconsistent data entries. • Resolve data entry inaccuracies and incomplete records. • Update inventory repositories with validated information. • Maintain accurate documentation of changes and corrections. • Support the preparation of a final reconciled inventory dataset. Reporting and Documentation
• Maintain detailed records of collection and validation activities. • Escalate unresolved discrepancies to the Project Lead. • Participate in quality review sessions. • Provide status updates and progress reports as requested. • Assist with project closeout documentation.
Qualifications:
• High school diploma or equivalent required. • Associate degree in Information Technology, Business Administration, Data Management, or related field preferred. • Strong attention to detail and data accuracy. • Excellent written and verbal communication skills. • Ability to maintain confidentiality of employee and asset information. • Strong organizational and time management skills. • Ability to work independently with minimal supervision • Can do attitude working with Stakeholders to overcome obstacles and respond to inquiries. • Upbeat, friendly personality, and professional phone etiquette • Professional demeanor, dependable, punctual, and consistent • Proven success effectively interacting with all levels of an organization. • Superior communication skills, both written and oral • Excellent analytical skills • Demonstrated ethical and professional conduct including respect and confidentiality. • Superior knowledge of MS Office products (MS Word, Excel and PowerPoint) a must
Join our team, we look forward to talking with you! An Equal Opportunity Employer/Vet/Disability
Location:
El PasoUnited States of America