About this role
Job Overview:
SUMMARY The Service Administrator is responsible for day-to-day administrative duties as requested by management, as well as assisting various departments both on site and in the Corporate Office (including payroll, accounting, and human resources).
Location: Acheson, AB JOB DUTIES
• Deliver optimal customer service that fosters positive relationships • Assist with delivering department initiatives • Prepare work orders and estimates; Including labour & supplies • Accurately enter and track work orders and equipment in databases • Ensure timely closure of work orders and invoice submission • Organize, maintain, and update document and electronic filing systems; retrieve and systemize information • Provide administrative support to management and Master Mechanic • Prepare for meetings and produce meeting documents as needed • Demonstrate professionalism and friendly demeanor while answering incoming telephone calls and redirect calls appropriately • Pick up, deliver and prepare outgoing correspondence; including coordinating and logging the pick-up and delivery of courier mail. • Perform timekeeping and payroll duties for facility staff • Establish an organized, professional, and friendly atmosphere for customers and staff • Other duties as required by management QUALIFICATIONS/SKILLS
• Post-secondary education and/or High School Diploma with progressive relative experience • A minimum of 5 years of related service and administrative experience • Knowledge of heavy equipment machinery and parts would be considered an asset
• Excellent verbal and written communication skills • Skilled in the use of MS Office (Word, Excel, Outlook, PowerPoint) • Time entry experience preferred • Must be able to work under pressure, to multi-task, and meet deadlines • Possess strong organizational skills • Organized and self-motivated
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