About this role
We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您,把握美高梅中國事業機會,與金獅再闖另一座高峰。
Job Responsibilities:
• Help to ensure efficient operation of the Butler Department and all its equipment, ancillary maintenance and repair services and protection of the owner's assets. • Inspect Mansion front and back-of-house (including pantries and storerooms) routinely throughout the day; audit staff adherence to Hotel policies and procedures in all phases of service and job functions; follow up with designated personnel where needed. • Supervise all tasks of Butler personnel to ensure guests receive prompt, cordial attention and personal recognition. • Prepare Villas prior to arrival and service Villas of staying guests in accordance with established departmental standards and policies & procedures. • Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules if necessary to meet business demands.
Job Requirements:
• 3 years’ experience in similar capacity in a 5 star luxury Hotel, Resort or Casino environment. • Bachelor’s Degree preferred. • Fluent in Cantonese, English and Mandarin. • Working knowledge of Opera, Microsoft Office. • Concierge PMS and HotSOS an advantage.