About this role
We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您，把握美高梅中國事業機會，與金獅再闖另一座高峰。
Job Responsibilities:
• Station at designated entrances and exits across high-traffic hotel areas, including gaming and non-gaming zones, to professionally welcome arriving guests and courteously farewell departing guests, encouraging repeat visits. • Demonstrate a professional appearance with a friendly, courteous, and warm service attitude when interacting with guests. • Provide basic and informational guest services, efficiently resolving simple inquiries to reduce waiting time and enhance overall guest satisfaction and brand recall. • Remain calm and well-organized during peak traffic periods while delivering accurate and timely hotel information. • Clearly direct guests to their intended destinations within the property, providing precise locations and the most efficient routes. • Offer informational assistance to participants during large-scale hotel events or business conferences.
Job Requirements:
• Minimum of 1 year of customer service relevant experience in a five‑star hotel or casino. • Good grooming and presentable • Excellent command of Cantonese and Mandarin, average in English