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Spa Receptionist @ Mgmchina

Not specifiedOnsiteFull-time
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About this role

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job Responsibilities:

• Meet and greet guests upon arrival, thank them and wish them a fond farewell when leaving

• Handle requests, enquiries and bookings for Spa, Salon, Gym and Studio according to established standard operating procedures

• Be thoroughly knowledgeable of all Spa treatments, protocols and appropriate therapy, sequencing and how to upsell “add-on” treatments

• Ensure accurate registration of guests, treatment type(s), reservations and details; prepare assessment sheet, collect payments and provide appropriate Spa orientation when necessary

Job Requirements:

• 1 – 2 years’ experience in similar capacity in a 5 star luxury Hotel or Casino Resort environment

• High school diploma or equivalent preferred

• Fluent in Cantonese, Mandarin and English

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