About this role
We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您,把握美高梅中國事業機會,與金獅再闖另一座高峰。
Job Responsibilities:
• Be familiar with department structure, understand function of the department and MGM arts and culture mission • Be familiar with MGM MACAU or MGM COTAI arts and cultural assets and facilities, happenings and operation, and promote a cultural tourism experience to the guests in a positive manner • Provide high-quality services to all guests and provide suitable solutions to meet customer expectations, including coordinate guided tours and activities • Be a sales ambassador and promote merchandize and commercial products in a friendly and positive manner • Prepare visitation records and reports on daily operation with both quantitative and qualitative insights • Supporting Arts & Culture projects including research, planning and execution when required • The role involves periods of standing as part of daily operations
Job Requirements:
• Proactive attitude and good sense of responsibility with self-exploratory ability • Attention to detail, able to work accurately while meeting timeline • Good communication and presentation skills • Good team player • Deliver operational duties and perform service standards and service excellency • Interest to learn arts and culture and hospitality industry and knowledge • Basic computer skills, including but not limited to Word, Excel, PowerPoint