About this role
We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您,把握美高梅中國事業機會,與金獅再闖另一座高峰。
Job Responsibilities:
• Provide excellent and professional service to guests when seating them in the restaurant according to designated rotation plans • Handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests • Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
Job Requirements:
• At least 6 months’ F&B experience, with 3 months’ experience in upscale restaurants of international hotel chains • Bachelor’s degree in related fields being an advantage • Fluent in Mandarin or Cantonese, English being an advantage