About this role
We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您,把握美高梅中國事業機會,與金獅再闖另一座高峰。
Job Responsibilities:
• Properly plan, supervise, and manage daily restaurant operations, including menu items (dishes, beverages, teas, and alcoholic drinks), hygiene procedures, and service quality standards
• Ensure all staff are informed about seasonal products and new items in the market
• Ensure team members are familiar with rating standards and operations of systems such as Michelin, Forbes, and Black Pearl to maintain high-quality dining service
• Supervise, maintain, and continuously enhance premium dining, personalized service quality, and satisfaction of VIPs and guests
• Be well-acquainted with the dining preferences and habits of high-end clientele, and provide quality personalized service
• Establish comprehensive departmental workflows, standards, and training programs to improve work efficiency
• Assist in developing appropriate restaurant operations and service procedures in response to market conditions and changing customer needs
• Actively nurture local staff by creating progressive and sustainable training and development plans
• Conduct training for team members on Macau’s professional skill recognition benchmarks and star-rated service standards
Job Requirements:
• Minimum 10 years of experience in five-star hotels, large integrated resort F&B operations, high-end Japanese restaurants, or Omakase establishments; experience in Michelin-starred restaurants is preferred
• Higher education or above
• Fluent in English, Cantonese, and Mandarin; proficiency in additional languages is an advantage