About this role
Job Description:
Job Purpose:
As our MEA business becomes increasingly technology enabled, more of our critical demand processes are designed, executed and governed through digital platforms. Trade Promotion Management (TPM) is one of these critical processes, embedding how we plan promotions, manage trade investment, execute with customers and measure performance. Across our top MEA markets, this process is enabled by technology (Visualfabriq). The Functional Expert for Demand Systems will provide clear business ownership of the process enabled by the technology, ensuring that TPM reflects how we want to run our business today and evolves as our needs change. The Functional Expert will own the business requirements and priorities, continuously improve the process, and ensure the solution delivers value to its users and the business. Digital Technology will partner with the Functional Expert to translate these business needs into the technical roadmap and deliver the required technology capabilities. · This role should tech savvy, and have a good functional knowledge or willing to learn the business (SRM/Sales /Demand/Order to Cash/MasterData). Previous experience in business activities at least 2-3yrs.
Roles & Responsibilities:
Project mode: Deploying TPM in a new Market · Collaborate in the E2E testing with business to understand ToBe processes and user expectations. · Data validation Before Go-Live (Customer & Material Master data, ZHIE, COGS, PR00 and Demand). · Prepare and coordinate all activities associated to pre-Go live planning (Coordinate creation of contracts & promotions successfully approved). Business as usual: After Market Deployment · Ensure TPM Tool documentation is maintained (work instructions, process flows, etc.) and enhanced when appropriate. · Prepare and coordinate all activities associated to New Year planning (Coordinate with support team creation of new year & Coordinate creation of contracts & promotions successfully approved). · Validate Data Accuracy for main data input in the tool (Customer & Material Master data, ZHIE, COGS, PR00 and Demand). · Local point of contact for day-to-day inquiries. · Provide first-level functional support to the system key-users i.e. answer key-user questions, solve process issues, point of contact for Mars DT / Vendor support teams, perform root cause analysis. · Collect, manage and raise enhancements for continuous improvement for live markets and coordinate with regional and global teams. · Support release cycles by running stand up meetings, providing test scripts and driving market testing to ensure timely delivery of capabilities. · Maintain authorization for the users in the local markets and perform quarterly audits (System validation). Provide refresher trainings to end users and maintain the User Permisions (in case of Organization Changes)
Education & Professional Qualifications
The role requires proven technical capabilities, ability to integrate data and learning agility to understand internal processes and integrate them in digital platforms.
Education & Professional Qualification Graduate calibre, with 2-3 year experience with an analytical background.