About this role
Job Description:
Mars: Where your Tomorrow Starts Today! Mars is a family-owned business that has been making products for people and their pets for more than 100 years. We’re behind some of the best loved brands in the world including MARS®, SNICKERS®, EXTRA®, NUTRI GRAIN®, COCO POPS®, PRINGLES®, PEDIGREE®, WHISKAS®, BEN’S ORIGINAL ® MASTERFOODS ® and ROYAL CANIN® ORIJEN® ACANA® . We are dedicated to making a positive impact on people and the planet.
Join us in building a sustainable future where people, communities, and the planet can truly thrive.
Segment: Mars Snacking ANZ Role Title: Customer Development Lead Location: Melbourne, Vic Hours: Full-time Reporting to: Customer Development Head Coles - Confectionary
An exciting opportunity has become available to join the Mars Snacking sales team as a Customer Development Leader. This is a pivotal role where you will be responsible for driving profitable sales growth and managing the full P&L for one of our major grocery customers. You will be empowered to make a significant impact on our business and the future of the snacking category.
What You Will Do:
• Strategize for Growth: Develop and execute both short and long-term customer strategies to optimize profitability and achieve sales targets. • Be a Customer Expert: Build an unparalleled understanding of the customer’s landscape, including trends and competitor activities, to create shopper-centric plans that drive mutual growth. • Drive the Agenda: Develop and maintain strong, influential relationships with key customer contacts, positioning Mars as a leader in category solutions. • Deliver with Excellence: Lead the execution of customer-specific solutions across assortment, merchandising, pricing, and promotions. You will manage new product launches and oversee daily operational activities to ensure flawless execution. • Collaborate for Success: Work closely with internal stakeholders, including Customer Marketing, to develop compelling shopper marketing plans and leverage insights that deliver results for both our customer and our business.
What You Will Bring:
• Proven sales experience, including selling, negotiating, and a track record of exceeding sales objectives. • The ability to develop long-term, influential relationships with key decision-makers. • Experience in developing and managing budgets with a focus on trade revenue optimization. • Strong business and financial acumen, with the ability to propose mutually beneficial solutions and manage conflict effectively. • A collaborative mindset with experience in areas such as field sales, customer management, or customer marketing. • A degree-level education is preferred
This is a fantastic opportunity for a results-driven individual with a passion for customer focus and creating collaborative relationships.
Why you’ll love working for Mars:
• Purpose: Help craft beloved brands with a legacy of over 100 years of local manufacturing making products that people and pets will love all while helping to build a more sustainable future. • People: A culture that values your contributions, fosters leadership, and recognises the impact you make. Your work truly matters here. • Development: Shape your career with personalised development and real opportunities to grow from day one. • Enjoy a team and business environment that is invested in helping you manage and grow your energy for work and life.