About this role
About Reboot Monkey Reboot Monkey provides data center infrastructure and IT support services to clients worldwide. We support data center operations through hardware installation, onsite technical assistance, infrastructure maintenance, and remote hands services. We're looking for skilled Freelance Data Center Technicians to join our growing contractor network and support assignments at data center facilities in different locations. Job Overview As a Freelance Data Center Technician, you will provide onsite technical support based on client requirements and assignment availability. Tasks may include rack-and-stack, server installation and decommissioning, structured cabling, hardware replacement, physical troubleshooting, and, depending on your experience, advanced networking tasks. This is an hourly, dispatch-based contract opportunity. Assignments depend on client demand and may range from a few hours to a full day or longer. Compensation Hourly contract rate – based on experience and assignment requirements Technicians are paid for the actual hours worked on each assignment. There is no guaranteed 8-hour workday or fixed number of hours per week . Rates and assignment terms will be discussed during the recruitment process. Work Setup Contract/freelance basis On-demand, dispatch-based assignments Flexible scheduling depending on client requirements Some assignments may require only a few hours, while others may require longer onsite support Assignments may occur during regular hours, nights, weekends, or on short notice Technicians should be comfortable working independently onsite with minimal supervision Work is generally within or near the technician's local area Please note: This is not a traditional full-time position. Assignments and schedules vary based on client demand. Key Responsibilities Install, rack, stack, and decommission server and network equipment Perform structured cabling, including copper and fiber-optic connections Replace hardware components and perform basic physical troubleshooting Assist with equipment deployments, migrations, and upgrades Troubleshoot physical connectivity, cabling, and hardware issues Maintain accurate documentation, asset records, and ticket updates Follow site procedures, technical instructions, and safety requirements Coordinate with project managers, remote teams, and data center personnel Complete assigned tasks independently and escalate issues when necessary For technicians with advanced technical experience, assignments may also involve: Advanced Cisco or Juniper routing and switching configuration VLANs, routing protocols, ACLs, and network security Complex network and server troubleshooting, including root cause analysis Data center migrations, infrastructure upgrades, and network reconfiguration Automation, scripting, and advanced server/network configuration Troubleshooting complex connectivity issues across multiple devices and systems Requirements Hands-on experience in data center operations, IT infrastructure, hardware installation, or related technical work Practical experience with rack-and-stack, server installation, decommissioning, structured cabling, or hardware troubleshooting Familiarity with copper cabling and fiber-optic infrastructure, depending on the assignment Ability to follow technical instructions, tickets, site procedures, and safety requirements Ability to work independently onsite and communicate effectively with remote teams Legally authorized to work in the country where the assignment takes place, without requiring employer-sponsored work authorization Own transportation and basic tools where required by the assignment Willingness to accept assignments that may involve nights, weekends, or short-notice requests Relevant certifications, such as CCNA, Network+, CDCP, or CDCS, are an advantage for applicable assignments