About this role
Workster is partnering with a leading global customer experience company to recruit Customer Support Representatives with Czech & Slovak and English for a fully remote opportunity based anywhere in Bulgaria.
If you are looking to take the next step in your career and join an international environment, this could be the perfect opportunity for you. You will become part of a supportive team, helping customers while developing valuable communication and problem-solving skills in a dynamic and people-focused workplace.
Your RoleListen and respond to customer queries via phone and email
Provide accurate, valid, and complete information based on customer requests
Identify and assess customer needs to ensure high levels of satisfaction
Deliver professional customer support while maintaining excellent service quality
Handle customer interactions in Czech and English
Work collaboratively with an international and supportive team
Your QualificationsFluency in Czech & Slovak and good English communication skills
Customer-oriented mindset and strong communication abilities
Positive attitude and willingness to learn
Ability to work independently and as part of a team
No previous experience in customer support required
Motivated, enthusiastic, and proactive personality
The OfferFully remote work from anywhere in Bulgaria
Financial support during relocation, if needed
Fully paid training
Stable employment and career development opportunities
Additional health insurance
Access to 50+ benefits and services
Positive international working environment
Ongoing support and learning opportunities
Employee referral bonus program
Standard customer support schedule: Monday to Friday, 09:00–18:00