About this role
About Welbeck OxfordWelbeck is bringing a brand-new, state-of-the-art private healthcare centre to Oxford, marking an exciting phase of growth for the organisation. The facility will offer a wide range of specialist services delivered by leading clinicians, supported by cutting edge technology and a strong focus on patient-centred, same day care. With a variety of new roles being created across clinical and operational teams, Welbeck Oxford presents an opportunity to join an innovative, forward-thinking environment that is set to redefine private healthcare provision in the area.
About the roleAs Administrator, you will play a key role in supporting the smooth and efficient operation of Welbeck Oxford. Working across multiple functions, you will provide high-quality administrative support to colleagues, consultants and patients, ensuring processes are organised, accurate and delivered to the highest standard.
Reporting to the Business Manager, you will be responsible for coordinating a wide range of administrative activities, including maintaining records, managing correspondence, supporting patient pathways and assisting with operational processes. You will work closely with clinical and non-clinical teams to ensure an efficient service and contribute to delivering an exceptional experience for patients and consultants alike.
This is a new role within a new facility and offers the opportunity to help establish effective administrative processes and make a meaningful contribution to the successful launch and growth of the centre. It is ideally suited to an organised and proactive administrator who enjoys working in a fast-paced environment and takes pride in providing excellent support.
Overview of key responsibilities:Provide comprehensive administrative support across the centre
Manage incoming correspondence, enquiries and documentation in a timely and professional manner
Maintain accurate electronic and paper-based records
Support patient administration processes, including referrals, appointments and pathway coordination
Prepare reports, letters, presentations and other documentation as required
Ensure information is handled securely and in line with GDPR requirements
Coordinate meetings, diaries and departmental activities where required
Support finance, HR and operational administration processes
Liaise with consultants, patients and colleagues to facilitate effective communication
Assist with onboarding and induction administration for new colleagues
Monitor and maintain administrative systems and databases
Ensure compliance with organisational policies, procedures and quality standards
Contribute to service improvement initiatives and administrative best practice
Provide flexible support across the wider business as required
About youIdeally you will already have experience working within an administrative role, ideally within healthcare, professional services or another fast-paced customer-focused environment. You will understand the importance of accuracy, confidentiality and delivering a consistently high standard of support.
You are highly organised, proactive and able to manage competing priorities while maintaining exceptional attention to detail. You enjoy working collaboratively with others and are confident building positive relationships with colleagues, patients and external stakeholders.
Your communication skills enable you to provide efficient and professional support, while your problem-solving ability helps ensure that tasks are completed effectively and on time. You take pride in being dependable, adaptable and committed to delivering excellent service.
You will also bring:
A Level 3 qualification (or equivalent) and evidence of continuing professional development
Previous experience in an administrative or coordination role
Excellent organisational and time-management skills
Strong written and verbal communication skills
High levels of accuracy and attention to detail
Proficiency in Microsoft Office, including Outlook, Word and Excel
Experience using databases and administrative systems
The ability to manage confidential information with discretion
A proactive, flexible and positive approach to work
A commitment to delivering exceptional service and support
If you are looking to bring your administrative expertise to an exciting new healthcare facility and be part of a growing organisation, we would love to hear from you.
For a full copy of the Job Description click here
About UsFor more information about Welbeck please click here
Recruitment ProcessFor this role, there will potentially be three stages;
Stage 1 – Shortlisting
Stage 2 – Screening Call
Stage 3 – Interview Assessment (Face to Face)
Disclosure and Barring Service (DBS)Welbeck is committed to safeguarding and promoting the welfare of patients and expects all staff to share this commitment. All roles are subject to pre-employment checks in line with regulatory requirements, including an appropriate level of Disclosure and Barring Service (DBS) check.
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Equality, Diversity & Inclusion
At Welbeck, we believe exceptional care starts with inclusive teams. We are committed to creating a workplace where difference is valued and excellence is expected; where people feel respected, and everyone is supported to do their very best. We welcome applications from all backgrounds and experiences and appoint on merit, recognising that diverse perspectives strengthen clinical quality, leadership, operational delivery and patient care.