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Receptionist – Truly Hull @ Truly Dental

GBOnsiteFull-time
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About this role

About TrulyTruly is a modern dental company growing across Ireland and the UK. We're building the largest network of patient-first dental clinics in the region, with over 13 locations and a team of 500+ professionals.

We do dental differently, combining the warmth and care patients deserve with the technology and standards of a modern healthcare brand.

Why Join Truly Dental?Work in a modern, technology-driven clinical environment

Join a supportive team where collaboration and learning matter

Be part of a growing international dental group

Opportunity for long-term career development

Make a real impact on patient experience every day

Get a feel for our team and culture before applying:

🌐 Website

💼 LinkedIn

📸 Instagram

The RoleAs the first face patients see when they walk into Truly, you'll set the tone for their entire experience. You'll manage the front desk, coordinate appointments, support the clinical team, and make sure every patient feels welcomed and cared for.

Key ResponsibilitiesWelcoming patients and managing reception

Booking, rescheduling and confirming appointments

Handling incoming calls and emails professionally

Processing payments and managing patient records (GDPR compliant)

Coordinating between patients and clinical team

Maintaining a tidy, welcoming reception area

Supporting the Practice Manager with admin tasks

What We're Looking ForPrevious reception or customer-facing experience (dental/medical is a plus)

Strong English communication, both written and spoken

Confident with practice management software (Dentally, Exact, SOE - training provided)

Multitasker with attention to detail

Warm, professional, calm under pressure

GDPR awareness

Right to work in Ireland or the UK

Important Details Before ApplyingThis role is based onsite at Truly Hull: Unit 8 M Park Kingston, Holderness Road, Hull, HU9 2AA.

The clinic is expected to open in November 2026, with clinical team members starting from October to support training and setup.

Candidates must be flexible to work on a shift/rota basis.

The clinic will operate Monday to Sunday, between 8:00 a.m. and 8:00 p.m.

Ready to join us? Click apply and tell us about yourself.

We review every application and will be in touch within a few business days.

Skills

Patient ExperienceReceptionist / Front of House

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