About this role
So many amazing things start with a smile. As a Truly Treatment Coordinator, you’ll guide patients to the confident yes that changes everything.
About TrulyTruly is a modern dental company growing across Ireland and the UK. We're building the largest network of patient-first dental clinics in the region, with over locations and a team of 200+ professionals.
Why Join Truly Dental?Work in a modern, technology-driven clinical environment
Join a supportive team where collaboration and learning matter
Be part of a growing international dental group
Opportunity for long-term career development
Make a real impact on patient experience every day
Get a feel for our team and culture before applying:
🌐 Website
The RoleThe Treatment Coordinator is the bridge between our clinical team and patients, deciding on treatment. You'll present treatment plans with clarity and empathy, help patients understand their options (including finance), and convert consultations into accepted treatments, always with care and integrity.
Key ResponsibilitiesConducting treatment plan consultations with patients post-clinical assessment
Presenting treatment options, fees, and finance plans clearly and ethically
Following up with patients to support their decision-making journey
Tracking conversion metrics and pipeline in CRM
Liaising with the clinical team to refine treatment plans
Supporting the Practice Manager on patient experience initiatives
What We're Looking For2+ years in patient-facing sales or treatment coordination (dental/medical strongly preferred)
Ability to discuss clinical treatments with confidence (training provided)
A sales-driven mindset paired with empathy, ethical conversion is non-negotiable
Comfortable with KPIs, targets, and conversion metrics
CRM and practice management software literacy
Strong English communication
Right to work in Ireland or the UK
Important Details Before ApplyingThis is a full time role based at our Glasgow West practice, 40 hours per week.
Flexible working pattern with shifts between 8am and 8pm, Monday to Sunday. Flexibility is required to cover clinic opening hours.
Applicants must have the right to work in the country specified in the vacancy.
Ready to join us? Click apply and tell us about yourself. We review every application and will be in touch within a few business days.