About this role
Responsibilities
Convert lead/quotes to sales in terms of the minimum quantity and quality targets that are in place including but not limited to:
Minimum monthly premium writtenAverage premium valueNett conversion ratio of quotes to salesFacility quality targetCancellation ratioProductivityFDC (First day close)Objection handling MatricFAIS Regulatory ExamRecognized Qualification depending on previous advice- giving roles Skills and Competencies
Attributes
Sales orientedAttention to detail/Quality orientatedDeadline and results orientedInitiative and tenacityEnthusiastic and passionate about the job and the companyEffective Planning and Work managementTeamwork/CollaborationJudgement/Problem solvingAdaptability
Integrity Tolerance for stress
Skills
Interpersonal and communication skillsSelling skillsNegotiationsKeyboard skillsAdministration skillsInfluencingPractical learningExcellent Telephone etiquetteCommunication skillsKnowledge
Sales StructurePrinciples of Client ServiceThe workings of a call centreComputer literacy skillsProduct/Systems knowledge and/or potential to acquire such knowledge within a short space of time
At OUTsurance our value of HUMAN is more than just a poster on the wall. It’s a key part of our culture and we are committed to fostering an inclusive and diverse workplace that reflects the communities we serve. We actively encourage applications from persons with disabilities. In support of our Employment Equity objectives, we strive to create equal opportunities for all and also welcome candidates from designated groups who meet the role requirements.