About this role
SALES ADMIN PROCESSES
Provide efficient, timely and accurate sales administration support including:
High volume sales admin processing.Updating customer accounts and maintaining customer ordersInputting delivery and pick-up datesAd hoc office duties including physical and electronic filingWORKING HOURS
Monday to Friday, 11:00am–5:00pm, with flexibility for 10:00am starts during busy periods, particularly at the end of promotional periods.
Weekend availability required when needed, primarily for annual leave coverage.
Availability to work Public Holidays and during key June and January sale periods.
Positive mental attitude and enthusiasm
Strong attention to detail and the ability to remain calm and organised under pressure during busy periodsRemain open and positive in times of change and increases in work volumeUphold or foster positive team morale when faced with business challengesWork cooperatively to problem solve and achieve work requirements, especially when work volumes are high or unexpected challenges arisePositively influence others as well as remaining open to being influenced yourself (a learning/growth mindset)Process client order changes accurately and efficiently.Ability to work effectively as part of a team while also being self-motivated and able to work independently.Share stories and experiences that enhance the Nick Scali culture Positive self-leadership and being a team player WORKPLACE BEHAVIOUR
Foster a positive workplace culture and create a safe work environmentBehave in a manner that reflects the Nick Scali cultureComply with all directions given and do your best work every dayTreat everyone with respect, especially listening to understand and be cooperativeStrive to meet all work requirements and continuous improvementBe flexible to work until jobs are completed (including overtime where necessary)Strive to meet deadlines and work quality expectationsKeep manager informed of work progress and notify them where deadlines will not be metFollow through on commitments and confirm when important work tasks are completedDemonstrate 100% commitment to safety policies and proceduresBe proactive in identifying and resolving workplace risksBe ethical and follow policies and procedures and not abuse workplace rights (eg personal/sick leave)Be responsive to feedback, especially where improvement is requiredProtect the business profits and report irregularities or errors immediatelyOpen to weekend work when needed