About this role
We are looking for a Service Technician to join our team in Queensland.
In this hands-on role, you will provide exceptional after-sales service and technical support to our customers by attending scheduled service calls, assessing, and repairing furniture with professionalism and care.
What you’ll be doing:
Attending customer homes to assess and repair furniture with a focus on customer satisfaction.Troubleshooting issues and determining the most appropriate repair solutions.Maintaining accurate documentation including service reports and photo records.Collaborating with internal departments to ensure a seamless customer experience.Maintaining your tools, equipment and company vehicle to ensure reliability.Committing to health and safety practices and proactive hazard reporting. Previous experience in a hands-on service, repair, or technical role (furniture or similar industry highly regarded).Strong problem-solving and time management skills.High attention to detail when completing service documentation.Excellent customer service and communication skills.A valid driver’s licence (mandatory).If you're passionate about delivering high-quality service and want to be part of a leading brand known for excellence, we’d love to hear from you!
Apply today and help us continue to deliver the exceptional Nick Scali experience to our valued customers.