About this role
We are seeking a highly motivated and detail-oriented Security Operations Centre (SOC) Operator to join our team within a critical data centre environment. This role is responsible for real-time monitoring of high-volume CCTV systems, access control platforms, and security alarms to ensure the safety, security, and integrity of the facility.
You will play a key role in detecting, assessing, and responding to incidents, while supporting on-site & business security operations and maintaining compliance with established procedures.
What will you do:
Monitor high-volume CCTV systems and detect abnormal or suspicious activityManage and respond to security alarms, incidents, and access control eventsOperate and oversee electronic access control systems (e.g. IDACS)Coordinate incident response, including escalation to on-site teams and emergency servicesMaintain accurate logs, reports, and incident documentationProvide remote support to security personnel, contractors, and staffEnsure compliance with security policies, procedures, and regulatory requirementsSupport audits, investigations, and continuous improvement initiativesAbout You
Proven experience in high-volume CCTV monitoring within a security roleExperience in data centres, critical infrastructure, or high-security environments (highly regarded)Strong situational awareness and ability to assess risk quicklyExcellent communication and reporting skillsAbility to work in a fast-paced 24/7 operations environmentHigh level of integrity, professionalism, and attention to detailComfortable working with multiple systems and technologies simultaneously Current Security Licence (highly regarded)Experience with access control and alarm monitoring systemsUnderstanding of incident response and escalation processesMandatory:
Australian Citizenship (required for AGSVA security clearance)Ability to obtain and maintain AGSVA security clearance (NV1)Ability to obtain and maintain a Security LicenceHighly desirable:
AGSVA security clearance – Baseline or NV1 Be part of a fast-growing, future-focused technology companyPlay a key role in supporting AI and digital infrastructure in AustraliaThrive in a collaborative, inclusive, and values-driven cultureAccess career development and progression opportunities as we expandOur mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.
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