About this role
[This opportunity will be based in Singapore, and we are partnering with JobStreet Malaysia, who will be supporting your queries. JobStreet Consultants will be in touch with you directly.]
As an IT Support Engineer with NCS Group, the broad area of your job responsibilities will cover the following:
Perform End User Support – Client ManagementPerform troubleshooting for client platform related problems.Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.Perform service request related to client platforms.Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.Involve in client platform implementation/upgrade project.Perform follow-up with vendor on replacement of hardware.Perform asset management & update asset records.Perform user account management (eg. Create password, reset & delete)Perform local server administration to facilitate software distribution & patch management service.Manage client platform implementation / upgrade project.Ensure deliverables meet service level requirement. Propose and implement action plan when required.Established facility management standards/best practices to ensure operation consistency across project / facility management teams.Submit progress reports Minimum Diploma or Degree in Computer / Electronic Engineering or equivalent disciplinePreferably with 2 or more years related experience in Technology Administration.Some Network knowledge will be an advantageComputer literacy in MS OfficeProficiency in Technology will be added advantageIndependent, resourceful, result-oriented individuals with a "can-do" attitudeWilling to work in Singapore Submit your applications for more details to be send to you.
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
Scam Alert
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Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at [email protected].