About this role
Oaks Wellington Hotel are looking for a friendly, flexible, and guest-focused Guest Experience Attendant to join our team, someone who can confidently assist across both Front Office and Food & Beverage operations on a part-time basis
This is a hands-on, dynamic role perfect for someone who enjoys variety and thrives in a guest-facing environment. You'll be a key part role in the overall hotel experience, ensuring our guests feel welcome, well cared for, and delighted from check-in to check-out, while also assisting within food and beverage operations.
Key Responsibilities:
Welcome guests on arrival and handle check-ins/check-outs with efficiency and warmthAssist with food and beverage service in our café, bar, or during in-room diningProvide local recommendations, handle guest requests, and respond to feedback promptlyDeliver orders, clear tables, and maintain cleanliness of the F&B areaSet up and pack down breakfast or function areas as requiredCoordinate with housekeeping and other departments to ensure guest needs are metProcess payments accurately and maintain up-to-date guest recordsShift Details (subject to change):
Rotating roster across Monday to Sunday Minimum 24 hours per week$25 NZD per hour Successful candidates will have:
Previous hospitality experience across Front Office and Food & Beverage would be highly beneficialA positive, adaptable attitude and excellent communication skillsConfidence in handling multiple priorities in a fast-paced environmentA passion for creating memorable guest experiencesAvailability to work across a 7-day rotating roster, including weekends and evenings At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
What We Offer:
Career Growth: Learning and development programs to boost your career.Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.Global Perks: International accommodation discounts across our hotel brands.Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.Experiences: Discounted entertainment and activities.Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.Generous Leave: Parental and birthday leave.Wellness Boost: EAP and tailored wellness support.Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights in New Zealand.