About this role
The Patient Service Specialist will be part of Central Registration and will serve as the primary contact for new and established patients and customers accessing services at the health center. Greets and welcomes patients and customers in a welcoming and professional manner.Registers patients with accuracy and efficiency, updates demographics, verifies insurance eligibility and collects co-pays. Informs patients of their patient rights and responsibilities. Maintains privacy and assures confidentiality at all times.Ability to work independently and collaboratively with other members of the health center, providing cross coverage support to other functions of the department, including greeting patients and operation of automated queuing systems, as needed. Provides overall excellent customer service to our patients.
High school diploma or equivalent, minimum of one year’s experience in a customer service related position, preferably in a health care setting. Knowledge of or the ability to learn computer systems. Good typing/keyboard skills.
All your information will be kept confidential according to EEO guidelines.