About this role
SUMMARY
The Outreach and Enrollment Coordinator serves as the Health Center’s community contact for consumers enrolling in and maintaining access to coverage through public health insurance programs, providing information to insured, underinsured and uninsured individuals about coverage and about the availability of alternate financing and other financial assistance programs. The Outreach and Enrollment Coordinator helps consumers to be increasingly self-sufficient in navigating access to health care and maintaining coverage through outreach activities, community health screenings and other events.
MAJOR RESPONSIBILITIES
KNOWLEDGE & SKILLS
Must be able to work independently and possess good communication and interpersonal skills. Must be detail oriented and have the ability to multi-task. Bi-lingual in English and Spanish, Portuguese or Khmer required.
EDUCATION / EXPERIENCE
High school diploma or equivalent, previous experience in a customer service related position, preferably in a health care setting. Knowledge of Health Care system and insurance eligibility is a plus. Must have effective communication skills both verbally and written. Data entry, computer and phone skills are required.
Must have experience working with diverse communities. Experience with community organizing and health education programs. Two years’ experience in Community Outreach or other Human Services. Understanding of multi-cultural beliefs, practices and cultures.
All your information will be kept confidential according to EEO guidelines.