About this role
The Business Analyst is a problem solver who plays a critical role in defining and enabling business change. They make a real difference to business success and their influence can impact the way the company operates.
KEY RESPONSIBILITY
Creating detailed business analysis, outlining problems, opportunities and solutions for a businessPerforming user acceptance testingDefines project requirements by identifying project milestones, phases and establishing project budget. Assessing/determining solution requirements and communicating to stakeholdersInvestigates solutions that would fully meet business process needsEngage all system users to document processes, software requirements, content management and Business reportsProcess Documentation for existing application and continuous version controlRequirements documentation to be used by programmers and DBA to construct systemAnalyze and model the business domain to create a complete picture of workflows and technical requirements fulfilled by existing and proposed softwareDefine the business problem and primary objectives of new projectsIdentify and validate the key business requirementsFollow through with continuous improvement effortsApplication productivity coachingKEY PERFORMANCE INDICATORS
Quality delivery of projects and solutions after post project assessment100% Documented business processes and requirementsDocumented business case for critical projectsIncrease in IT Customer satisfaction survey on projects and solution delivery. HND or BSc in any backgroundBusiness Analysis certification (CBAP etc.)Project Management certification (optional)Change Management (added advantage)
At least 3 years’ experience in business analysis or related fieldWriting of business functional and non-functional requirement documents and business casesExperience in understanding user needs and a business outcome approachExperience in testingExperience working with senior decision makersSkills
Proven analytical backgroundAdvanced skill usage of Microsoft Office SuiteStrong interpersonal and communication skillsExcellent planning, organizational, and time management skills.Knowledge
Knowledge of software development lifecycleStrong knowledge of Software testingStrong knowledge of Project ManagementCompetency in Microsoft applications including Word, Excel, and OutlookKnowledge of Windows operating system & networkingKnowledge of Databases and reportingUse of UML and other modeling toolsAttitude
Research and creative problem-solving skillsExcellent listening, interpersonal, written, and oral communication skillsSelf-Driven and enthusiastic