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Agent - Telesales @ lastminute.com

Bengaluru, Karnataka, INOnsiteFull-timeJob reference REF2144Z
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About this role

We are looking for an Agent - Telesales to join our team of around 1,700 people worldwide to help us

power up the traveller's journey for millions of holidaymakers. If you are Skilled into Sales, keep on

reading, as you might be the perfect fit for this job.

The job in brief:

Job Title - Agent - Telesales

Working model – WFO 6days/week

Team - you will join the Customer Support team within the India Operations department.

Level - Professional

Location - Bengaluru, India

Contract - Permanent - full-time (India 48 h/week)

What your impact will be

Attend customers both inbound and outbound with English-speaking customersSell holiday packages Your expertise

Very good communication skills, enthusiasticFluent English, very good English written and spokenThorough and meticulous with extreme attention to detailStrong communicator internal/externalWork under pressureWork with commercial targetsProactive team player Perks of working with us:

How we work together:

- An inclusive, friendly, and international environment (you’ll be working with colleagues from +10

countries and over 48 nationalities)

How we learn together:

- Professional and managerial skills development training paths, access to e-learning platforms such as

O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering

bespoke training content

Wish you were here? We do, too!

Selection process steps*:

- HR Screening (10-30 minutes)

- 1st interview (Manager): soft skills + technical knowledge

- HR Final Round

- Offer Extended

(*Please note the process can slightly vary. The recruiter in charge will share more details when setting

up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation,

religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity

space, which is welcoming and celebrates the uniqueness of everyone who works here. We value

different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to

make sure our people reflect the communities across the world we help travel.

Eligibility by criteria:

By submitting your information and application, you confirm that you are legally authorised to work in

the country of employment and that you do not require visa sponsorship to obtain employment visa

status.

Skills

Customer ServiceCustomer ServiceAssociateInternet

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