About this role
The Logistics Coordinator is responsible for managing and coordinating routing and trip planning for transportation operations. This role plays a key part in ensuring efficient, cost-effective, and timely movement of goods. Duties include planning daily routes, monitoring trip progress, and maintaining communication with drivers and internal teams to support smooth logistics operations.
Responsibilities and Duties
Route & Trip Planning
Plan, optimize, and schedule daily delivery and pickup routes based on customer locations, delivery windows, and load requirements
Coordinate trip assignments and ensure accurate dispatching of drivers
Use routing software or tools to improve delivery efficiency and reduce costs
Logistics Coordination
Monitor and track vehicle movements, updating internal teams and customers as needed
Communicate with drivers to provide route updates, resolve on-the-road issues, and ensure compliance with safety and service protocols
Adjust trip plans based on traffic, weather, road conditions, or last-minute delivery changes
Reporting & Documentation
Maintain accurate records of route plans, trip logs, fuel usage, and delivery confirmations
Prepare and submit daily/weekly reports on trip performance, delays, and route efficiency
Collaborate with the warehouse team to ensure timely loading/unloading and accurate documentation
Customer Service & Communication
Serve as a liaison between drivers, warehouse staff, and customer service teams
Ensure delivery issues or delays are communicated professionally and resolved promptly
Support inquiries related to delivery times, route status, and shipment tracking
Compliance & Safety
Ensure all trip planning adheres to DOT regulations, company policies, and safety protocols
Monitor driver hours and rest periods to ensure compliance with transportation laws
Assist in incident reporting and investigations related to routing or delivery execution
High school diploma or GED required; associate or bachelor’s degree in Logistics, Transportation, or related field preferred
2+ years of experience in logistics, transportation, or dispatch coordination
Strong knowledge of routing software, GPS tracking systems, and transportation management systems (TMS)
Excellent organizational, problem-solving, and communication skills
Ability to multitask in a fast-paced environment and adapt to changing priorities
Familiarity with DOT regulations and fleet safety standards
Proficient in Microsoft Office Suite (Excel, Outlook)
Benefits:
As a full-time employee, you will receive access to the following benefits:
• Paid overtime available for non-exempt employees
• Low-cost insurance (medical, dental, vision, life & disability)
• Maternity and paternity benefits
• 401(k) plan (company matching)
• Paid holidays, vacation, and sick time
• Educational assistance