About this role
ROLE OVERVIEW:
The receptionist is the first contact with parents and visitors in the building. The Receptionist is responsible for all aspects of the reception area, including appearance, organization, and operations. He or she will manage the phone system and provide administrative support as needed. The Receptionist greets visitors, answers and routes incoming calls, and performs general administrative duties. The Receptionist will also assist with administrative overflow by doing data entry, word processing, and providing support to the Director of Campus Operations as needed. The receptionist reports into the Director of Campus Operations.
KEY RESPONSIBILITIES:
Receptionist responsibilities include, but are not limited to:
Will serve as first contact for incoming telephone calls and in-person inquiries
Establish and develop relationships with students, parents, and staff members to create a welcoming and friendly environment
Provide good first impression by representing KIPP Baltimore in a professional , friendly manner
Answer phones and maintain visitor control; greet and sign-in visitors
Receive and sort mail and arrange package drop off and pick-up
Provide prompt and dependable support to the Director of Campus Operations and the Operations team
Performs routine clerical tasks and will not be limited to the aforementioned responsibilities; other administrative duties as assigned
Serve as a Part-time and fully engaged member of KIPP Baltimore’s staff.
QUALIFICATIONS/ SKILLS:
A passion for the mission of KIPP Baltimore.
High school diploma or equivalent
At least 6 months of office, school operations, and/or Receptionist experience
Excellent communication and telephone skills and demeanor
Strong organizational skills: planning ahead, meeting deadlines, and multi-tasking
Strong sense of ownership and accountability of work products.
A healthy measure of the character traits we value: zest, grit, hope, love, social intelligence, gratitude and a sense of humor.
Proficient in Google Suite (Google Docs, Google Sheets, Google Calendar, etc...)
STATEMENT OF NON-DISCRIMINATION: KIPP Baltimore is committed to the ideal of diversity in its student body and in its faculty and staff. KIPP Baltimore does not discriminate on the basis of race, color, gender, disability, age, religion, sexual orientation, nationality, or ethnicity. We are strongly committed to hiring a diverse and multicultural staff and encourage applications from traditionally under-represented backgrounds.
KIPP Baltimore staff members are required to be fully vaccinated for the Covid virus or have a valid medical or religious accommodation where approval is determined by an interactive process with KIPP Baltimore.
Compensation is $15.05/hour.