About this role
Workshop Repair & Stitching Coordinator
Full-Time | Temp to Perm £26,760.89 per annum Monday – Friday | 07:30am – 4:00pm On-site parking available
A fantastic opportunity has arisen for a hands-on and detail-oriented Workshop Repair & Stitching Coordinator to join a busy and growing operation on a temp-to-perm basis.
This role is heavily focused on practical repair work, making it ideal for someone with an interest or background in sewing, stitching, tailoring, upholstery, crafting, repairs or hands-on DIY projects. Alongside the workshop element, candidates will also need strong basic IT and administration skills to update systems, process repairs and manage documentation accurately.
This is a varied position combining practical workshop repairs with operational administration support. The successful candidate will work within a multifunctional team responsible for assessing, processing and restoring premium luggage items to high manufacturer standards.
The role would suit candidates from sewing, tailoring, alterations, upholstery, workshop repairs, production, manufacturing, retail repairs, technical support or similar hands-on environments.
Key Responsibilities: Carry out stitching, repair and restoration work to a high standardAssess luggage and damaged items to determine repair requirementsUse approved repair methods and genuine partsProcess repair bookings and update internal systems accuratelyTake photographs and record damage assessmentsRespond to emails from customers, retailers and clientsMaintain accurate records and quality control documentationPackage and dispatch completed repaired itemsSupport wider workshop and operational administration dutiesEnsure work is completed within KPI and quality targets Skills & Experience Required: Interest or experience in sewing, stitching, tailoring, repairs or DIY workStrong attention to detail and pride in producing high-quality workBasic IT and administration skills, including Microsoft OfficeComfortable using systems and updating repair recordsAbility to work within a fast-paced operational environmentStrong communication skills and team-player mentalityFlexible and willing to support different areas of the businessPrevious workshop, repair or technical experience would be advantageous but not essential What’s on Offer: Temp-to-perm opportunity with long-term potentialStable Monday-Friday working hoursFriendly and supportive working environmentFull training provided20 days holiday plus bank holidaysOn-site parking available This is not a traditional administration role — the position is primarily workshop and repair focused, with administration duties supporting the repair process. Candidates who enjoy hands-on work, sewing, stitching and practical tasks are strongly encouraged to apply.