About this role
Our key client is looking for a Proactive Resilience Product Owner to join on a 6 months+ rolling contract.
Key skills and experience required Proactive Resilience Product Owner x2Own and evolve a Proactive Resilience product/capability that anticipates, prevents, and mitigates technology and service disruption. You'll translate resilience outcomes (availability, recoverability, performance, operational readiness) into a clear product roadmap, measurable value, and repeatable adoption across platforms and teams. Key responsibilities include:
Product strategy & roadmapDefine product vision, target users and a prioritised roadmap aligned to business services.Maintain a clear backlog of resilience features Outcome-driven deliverySet OKRs/KPIs for proactive resilience.Maintain a Community of Practice to surface potential resilience improvements, maintained and prioritised via a backlog Resilience-by-designEmbed resilience enhancements into SDLC and change processes (non-functional requirements, release readiness, operational acceptance). Champion practices such as chaos engineering, game days, fault injection, capacity and performance testing, and DR readiness. Observability & insights
Partner with monitoring/observability teams to improve telemetry, alert quality, and actionable dashboards.Use data to identify systemic risks, recurring failure modes, and "top offenders" across services.Automation & operational excellencePrioritise automation for detection, triage, and remediation. Stakeholder management
Align engineering, operations, architecture, risk, and business stakeholders on resilience priorities.Communicate progress and risk clearly to senior leadership; manage dependencies and delivery risks.Governance & controlsEnsure the product supports relevant operational resilience expectations (e.g., impact tolerances, testing evidence, auditability).Maintain documentation, controls evidence, and reporting suitable for risk and assurance audiences. Required experience & skillsProduct ownership/management experience in platform, SRE or operational resilience domains.Strong understanding of:
Operational ResilienceSRE principles (SLO/SLI), incident/problem management, and service management.Resilience patterns (redundancy, graceful degradation).DR/BCP concepts (RTO/RPO), high availability, and dependency management.Data-driven decision-making: ability to use incident, change, and telemetry data to prioritise.Agile delivery expertise (Scrum/Kanban), backlog management, and stakeholder communication. Desirable
Familiarity with resilience patterns and platform engineering.Experience running game days/chaos experiments and translating findings into engineering work.Financial services experience and comfort working with risk, compliance, and audit partners. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk