About this role
Location: Reading
Salary: £28,906 - £33,136
Contract: Permanent
Are you an IT Support Engineer looking for a role where you can broaden your technical skills beyond day-to-day support?
Would you like the opportunity to gain hands-on experience across Microsoft 365, Intune, Entra ID, networking, servers, infrastructure and cyber security?
We are looking for an IT Engineer to join an established in-house IT team within a large independent school.
This is a varied, hands-on role primarily focused on 1st and 2nd line support, Microsoft 365 and device management, but with plenty of opportunity to develop your technical experience across wider infrastructure and get involved in IT projects, system upgrades and new technology.
It's an excellent opportunity for someone with a solid foundation in IT support who is looking for greater technical variety and the opportunity to progress their skills.
What will you be doing?
Providing 1st and 2nd line technical support to staff and studentsSupporting Microsoft 365, including Outlook, Teams, OneDrive and SharePointAdministering users, groups and devices across Active Directory, Entra ID and IntuneConfiguring and deploying laptops, desktops, tablets and other IT equipmentTroubleshooting hardware, software, network and Wi-Fi issuesAssisting with server and infrastructure administrationSupporting system maintenance, updates and patchingContributing to IT projects, device deployments and system upgradesWorking with third-party suppliers to resolve technical issuesIdentifying opportunities to improve IT systems and support services What are we looking for?
You'll have previous experience providing IT support, with good practical knowledge of Windows devices, hardware, software and troubleshooting.You'll be confident dealing with users, able to manage multiple support requests and have a genuine interest in developing your technical knowledge.Experience within a school would be beneficial but isn't essential.You'll also need GCSEs in English and Mathematics, or equivalent, and demonstrate a strong commitment to safeguarding and the welfare of children and young people. What's on offer?
£28,906 – £33,136 salary25 days' holiday plus Bank Holidays8.35% non-contributory pensionPrivate Medical InsuranceIncome ProtectionFree three-course lunchElectric Vehicle Salary Sacrifice SchemeCycle to Work SchemeEmployee Assistance ProgrammeEnhanced Family Leave policiesProfessional development opportunities If you're currently working in IT support and want a role that gives you the chance to expand your technical experience, work with a wider range of technologies and get involved in IT projects, we'd love to hear from you.