About this role
2 Line IT Support Engineer Location - Central London - 3 days a week onsite Salary - £40,000 + Bonus + Benefits Contract Type - Permanent Working Hours - 40 hours per week
We are looking for an experienced 2 Line IT Support Engineer to work with a Managed Service Provider providing technical support to a variety of companies within the finance sector. There is a keen focus on developing skills and career progression for this role through fully funded qualifications so a want to progress technically is required. This role is focusing on developing techniques and skills to become a 3 line engineer.
You will be working in a team of 5 providing support and handling issues efficiently and professionally to various companies. Day-to-day duties of a 2 Line IT Support Engineer include resolving tickets, handling issues and escalating where necessary.
Key Technical Requirements for the 2 Line IT Support Engineer:
Proficient experience with Office 365Knowledge of Microsoft 365Skilled using Active Directory and EntraIDExperience using IntuneAzureNetworking1/2 Line Experience Desirable Technical Skills for the 2 Line IT Support Engineer:
Experience with Virtualised Environment (VMware or HyperV)Knowledge of Mac (iOS)Relevant Certifications and Qualification for the required SoftwareSuccessful projects completed using required software This role as a 2 Line IT Support Engineer requires an individual with great communication skills and proficient technical accuracy when working under pressure. We also would like an individual with a warm personality who will integrate well into the team dynamic.
If you would like to apply for this 2 Line IT Support Engineer role, please apply in the immediate instance or contact Madeleine at Involved Solutions directly.
2 Line IT Support Engineer, IT Support Engineer, 2 Line Engineer, Office 365, O365, AD, Entra ID, Intune, Azure, Networking