About this role
Job Specification – Retail Supervisor (Temporary Christmas Cover Urgently Needed)
Hours: 30-40 hours per week Schedule: Saturday OR Sunday working each week + 4 weekdays (between 09:00–20:00) Location: Tewkesbury
Salary: 14/hour
Role Overview
This role provides day-to-day support within a small retail store, contributing to smooth operations, excellent customer service, and the delivery of key commercial goals.
Key Responsibilities
Sales & Business Performance
Help achieve store sales and profitability targets.Monitor KPIs to identify opportunities and risks, proposing and supporting appropriate actions. Operational Excellence
Ensure consistent execution of store processes, procedures, and presentation standards.Complete required Health & Safety tasks and maintain a safe working environment.Ensure store systems and operations run smoothly, escalating issues when required.Manage time effectively to meet operational deadlines and compliance standards.Be a key holder to either Open or Close Operation Customer Experience
Contribute to a customer-focused environment that consistently delivers excellent service.Support the implementation of in-store marketing and visual merchandising standards.Proactively seek to understand customer needs and exceed expectations. Team Support & Culture
Help communicate store goals and contribute to a positive, collaborative working environment.Support team development through coaching, feedback, and sharing best practice.Participate in recruitment and onboarding of new team members.Assist in managing performance issues in partnership with management.Maintain clear communication with all stakeholders.
Experience & Skills
Previous experience in a retail environment, with some supervisory or team-leading exposure.Confident with numbers, analysis, and basic IT systems.Highly motivated, proactive, and results-driven.Strong interpersonal skills and the ability to build relationships at all levels.A positive, enthusiastic attitude and willingness to try new things.
For immediate consideration - please apply now!