About this role
Customer Support Manager - 10 Month FTCFarnborough | Hybrid | £35,000-£38,000 | Immediate Start
Are you an experienced Customer Support Manager looking for your next opportunity?We're recruiting for a 10-month maternity cover contract with an established business based in Farnborough. This is a varied, hands-on role combining customer support, team management, sales administration and supplier coordination.
An immediate start is essential to allow for a full handover with the current manager.
What you'll be doing:
Managing a busy B2B customer support inboxActing as a key point of contact for customers and suppliersProviding day-to-day support to the Sales teamManaging and supporting members of the Customer Support teamHandling customer queries and complaints through to resolutionSupporting quotes, contracts, renewals and invoicingEnsuring customer requests and internal actions are followed up promptlyManaging supplier portals, purchase orders and general administrationJuggling multiple priorities in a fast-paced environment What we're looking for:
Minimum 2 years' customer service/customer management experiencePrevious team management or supervisory experienceSalesforce experience is essentialConfident B2B communication skillsExcellent organisation and time managementStrong attention to detailSelf-sufficient and comfortable taking ownershipAble to switch between different responsibilities and prioritiesImmediately available or able to start at very short notice ** Please only apply if you live within driving distance to Farnborough, you are available immediately or on short notice (no more than a week) and if you have relevant Customer service / management experience**
£35,000-£38,000 | 10-month FTC | Hybrid working | FarnboroughA fantastic opportunity for an experienced Customer Support professional who enjoys variety, responsibility and working across different areas of a business.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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