About this role
answer incoming sales rep and customer calls and emailswork with designated sales reps to meet and exceed customer service expectationsprocess incoming orders, check stock availability, and invoice orders in Sales Systemprovide friendly and knowledgeable first class customer serviceprocess customer returns and exchanges according to department policiesprovide customer and sales rep feedback to the Operations Manager to improve customer experienceassist the Operations Manager and Warehouse Team as needed
minimum of 2 years of customer service experienceMicrosoft Office skillscomputer proficiencyability to meet deadlines with attention to details
Helen Jon is a pleasant and flexible place to work. We also offer healthcare and other employee benefits. We take pride in our positive work environment and continue to implement policies that support and benefit our employees.