About this role
About the Role
The successful candidate will be responsible for outbound calling and selling the services of Freightlink Reload to a relevant data list. This encourages a high success rate, accompanied by an incredibly sought-after product offering. This is primarily a telesales position and so the majority of your day will be spent on the phone, selling our service and quoting to win new business, and working with the rest of the Reload Operations team to make sure the customers’ requirements are met.
We will deliver an excellent training package delivered by our own internal team, supported where required by external training specialist. You will have the opportunity to learn, innovate ways of securing business and receive constant updates on progress.
Duties will include but are not limited to:
· Making outbound customer calls and cold calls in order to sell Freightlink Reload products and services in a consultative and engaging way
· Providing price quotations
· Explaining product pricing
· Negotiate bulk or package pricing
· Closing sales in line with targets and KPI’s
· Maintaining your customer database accurately and efficiently in a timely manner
· Working and managing leads in timely manner throughout to completion
· Contacting customers in response to correspondence or feedback
· Monitoring booking statuses to ensure quality of service
· Maintaining a working knowledge of the products and services sold and keeping up to date knowledge on industry developments
Person Spec:
· Confident and outgoing individual
· Success driven and target focused
· Resilient
· Persuasive
· Self-motivated
· Adaptable
· Team player
· Displaying desire for continuous, personal and professional development
· Positive can-do attitude
Essential Skills:
· Strong and clear communication skills (verbal and written)
· Outstanding telephone manner
· Objection handling and negotiation skills
· Problem solving
· Presentation skills
· Good written English
· Computer literate
Desirable Skills/ Knowledge/ Experience:
· Sales/ Telesales experience 1 year
· Knowledge of the freight and / or transport industry
We Offer:
· Structured bonus scheme
· Working from home
· Team Social Events and Outings
· Cycle to Work Scheme
· Training and continuous development
· 28 Days Annual Leave including Bank Holiday