About this role
The Role: Sales Assistant
This isn't your average shop floor job. As a Sales Assistant at Flannels, you're the face of luxury retail: the first impression, the trusted stylist, the reason customers come back. You'll create moments that feel personal, polished, and effortlessly premium, from the second the doors open.
Responsibilities:
Welcome every customer like they're walking into somewhere special, because they are. Ask the right questions, listen properly, and style with intent. Stay sharp on collections, brands, and trends so your recommendations land. Bring promotions, loyalty perks, and the little extras to life. Handle transactions with accuracy and confidence. Keep the shop floor looking flawless. Presentation is non-negotiable. Get the store trade-ready every morning through replenishment and prep. Spot the opportunity for an add-on or a smarter alternative, naturally. Deliver service that's consistent, considered, and unmistakably Flannels. Follow our policies and procedures. They're what keep the standard high. What You'll Bring
Confidence, energy, and a drive to deliver. Strong communication and people skills. You connect easily. A genuine passion for customer service done well. A team-first mindset and a love for fast-paced retail. Reliability, flexibility, and a willingness to roll with change. A real interest in designer and contemporary fashion. Our principles shape every shift, every conversation, every decision:
Own it and back yourself - Own the basics, own your role and own the resultThink without limits – Think, think fast, think fearlesslyBe relevant - Relevant to our people, our partners and the planetPlease note, interest in these roles is high, so we may close the vacancy early - get your application in soon to avoid missing out.
Apply now and join a winning team at Flannels, one of the largest luxury retailers in the UK.