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People Operations Executive @ Filmhouse Cinema

NGOnsiteFull-timeJob reference REF77V
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About this role

Cinema People Operations

Act as the first point of HR contact for managers and staff across cinema locationsConduct regular site visits, gathering structured staff feedback and raising issues proactivelySupport Cinema Site Leadership with day-to-day people management decisions and documentationMaintain accurate headcount records and staff data for each cinema locationTrack attendance, leave, and workforce data and feed into the weekly HR snapshotPayroll & Compensation Administration

Collect, verify, and process payroll inputs for cinema staff on a monthly cycleLiaise with Finance to ensure timely and accurate salary processingTrack and administer shift allowances, incentive payments, and variable pay componentsResolve payroll queries from staff quickly and accuratelyEmployee Relations & Welfare

Handle first-line disciplinary, grievance, and welfare matters in line with Company policy and Nigerian labour lawEscalate complex or sensitive cases to the Head of HR with full documentation and contextSupport the management of probation reviews, contract renewals, and exit processes for cinema staffBuild trusted relationships with cinema teams that make staff feel heard and supportedTalent Acquisition & Pipeline

Support recruitment for cinema-based roles in coordination with the support office HR teamKeep an active eye out for potential candidates - whether roles are currently open or not - and feed strong profiles into the talent poolCoordinate onboarding of new cinema hires including induction, documentation, and system registrationEnsure all new starters are fully set up and supported through their first 90 daysReporting & Compliance

Feed accurate field data into the weekly HR snapshot and monthly reporting cycleEnsure all cinema HR documentation is complete, filed, and audit-readyFlag compliance risks and people issues early - before they become crises 2–4 years of HR experience, with significant exposure to field or operational HRHands-on payroll administration experienceStrong employee relations capabilityGenuine warmth and strong interpersonal skills Good energy: you are the kind of person who lifts the room, not drains itA natural spotter of talent Comfort with multi-site working and regular travel to cinema locations across NigeriaOrganised, detail-oriented, and reliableProficiency with Microsoft Office (Word, Excel, Outlook)Degree in Human Resources, Business Administration, or a related field CIPM or equivalent certificationExperience in hospitality, cinema, retail, or any customer-facing multi-site environmentFamiliarity with Nigerian labour law, particularly as it applies to shift workers and casual staffExperience supporting management of disciplinary and misconduct processes

Skills

Human ResourcesExecutiveEntertainment

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