About this role
Description:
Responsible for the execution of day to day transportation operations and project management activities within a Global Transportation Team. Tasks and duties will vary based on changing priorities and missions. Duties include project management and execution, shipment track and trace, vendor relations, customer service, carrier performance reporting, metric management, reporting and information dissemination, and leading task/project oriented meetings.
Major Duties and Responsibilities:
Coordinate and execute projects as per Managers requests/instructionsExecute project plans to drive continuous improvement - i.e ESC projects within EMEAEnsure SOPS, SWIs, processes are documented, updated and properly communicated to reflect Google’s needs clearly to carriers..Coordinate with multiple warehouses, carriers, and service providers to solve problems.Work closely with Command Center to identify carrier issues for resolutionWork with Compliance team investigating any carrier related issuesMonitor Transport Guts ticket flows ensuring quick response and resolutionAnalyze performance data and identify process improvement opportunities Manage and negotiate ongoing delivery issues/opportunitiesCreate task lists, work plans and define milestones critical to delivering successful projectsAbility to create and provide presentations on performance levels to vendors and customerProactive approach to cost saving, consolidation, and on-time performance initiativesFacilitate regular meetings on; Carriers, MBRS, Projects existing and futureSupport other Team members when applicable Qualifications, Experience and Education Requirements:
2+ years of transportation and logistics experience.Demonstrated project leadership experience2 years continuous process improvement experienceExperience with air, road, ocean, and dedicated/white glove movementsHigh-tech or Critical Logistics experience a plusDynamic personality; comfortable speaking in public. Accustomed to leading meetings with customers, vendors and key stakeholdersMultitask and Re-prioritize work as neededAbility to anticipate issues/negative outcomes and work to resolve proactivelyStrong organizational, time management, and written/oral communication skillsAbility to adapt in dynamic environmentAptitude for learning new software applications and technology platformsHighly motivated, results-driven attitude Expeditors offers excellent benefits