About this role
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.
Major Duties and Responsibilities
Operations/Industry KnowledgeCustomer ServiceVendor RelationsProcedure and Productivity Standards AdherenceAccountingAccurate and Timely BillingSelf DevelopmentUnderstand department process flow, looking for best practices to improve operational efficiency and productivityOverseas communications, timely responses to emails and requests (internal and external)Escalation of problems to Management when necessary
Bachelor's degree preferred.6 months experience in Ocean ImportEffective interpersonal skillsGood computer skills (Excel, Word, PowerPoint)Attention to DetailFluent in EnglishReporting Structure
Ocean Import Lead Agent, Supervisor and Manager Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick TimeHealth Plan: MedicalLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program Bonus