About this role
Major Duties and Responsibilities
Ensure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace Transcon files and reportingEnsure accurate and timely client and vendor billingInteract with customers in arranging their shipments to meet customers service standardsContribute and maintain good relationships with suppliersMeet compliance at all timesNetwork communications, timely responses to emails and requestsMeet KPI standards in accordance with Company policyUnderstand customers procedures and maintain updated internal DLSOPs
Customer Service: 6 months to 1 year experience and/or training; or equivalent combination of education and experience.Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive resultsPro-active, strong organizational skillsGood computer skills (Excel, Word)Fluent in English
Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick TimeHealth Plan: MedicalLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program BonusIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.