About this role
Major Duties and Responsibilities
Build a District Retention Program that includes coverage for all existing customers in our DistrictAssist Product managers in developing product level retention programsFacilitate monthly branch retention meetingsBuild and protect consistency in our branch and service offeringsMeasure and analyze customer revenue trends and proactively communicate theseEnsure minimum call counts and reviews are completed per district goalsEnsure incremental improvements are made on building stronger customer relationshipsGrow revenue across multiple product and geographies Bachelor degree or equivalent business qualificationsMinimum four years Expeditors / industry experienceAbility to create/write and articulate client business plansManagement skills to organize and coach a teamDemonstrated customer service skills and proven interpersonal skillsKnowledge of required Expeditors operating systems as well as MS Excel, Visio, BlueprintInquisitive and exploratory mind-setFluent in English and Japanese, with the ability to conduct business meetings, presentations, negotiations, and customer relationship management in Japanese. Native or near-native Japanese communication skills preferred. Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick TimeHealth Plan: MedicalLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program Bonus