About this role
Expeditors is seeking an experienced Team Manager to lead the Global Transportation Spend Operations Team supporting our customers’ Global Transportation Enablement team. The ideal candidate will navigate operational complexity, oversee and develop a high-performing team of Transportation Finance Analysts, enforce rigorous financial controls, and maintain freight payables integrity across global multimodal carrier networks.
Key Responsibilities:
Include leading team performance to adhere to strict SLAs,Driving advanced SQL data modelingDelivering executive summaries and supporting team-led continuous improvement projects.Actively monitor daily intake volume across all tools while dynamically balancing capacity during volume spikes and month-end closes.Directly supervise, coach, and manage a team of Transportation Finance Analysts based in APAC and AMER. Identifying Training gaps and ensuring coverage as requiredWrite, optimize, and maintain complex SQL queries against internal Customer data warehouses (BigQuery, Plx)Monitor pipelines to track SLA turnaround, unassigned invoice aging, and billing anomaly detection in near real time.Perform forensic transaction data analysis to extract actionable carrier defect patterns and financial leakage.Create and present concise, high-impact executive summaries for the Customers Leadership and Spend OwnersEnforce strict team-wide adherence to the customers Tiered SLA FrameworkSponsor, oversee, and drive milestone execution for all carrier-specific and pod-wide improvement projects. Coordinate cross-functionally with the customers Program Managers and Carriers to improve all aspects of the customers’ spendingServe as the primary operational escalation point for carrier AR directors when disputes breach contractual turnaround times. Bachelor’s degree in finance, Accounting, Supply Chain Management, Business Analytics, or quantitative field.7–9+ years of progressive operational leadership experience in freight audit and payment (FAP), transportation accounting, or logistics billing operations. Minimum 3+ years of direct supervisory or team management experience overseeing high-throughput financial operations teams or TVC/BPO vendor pods.Demonstrated background managing multi-million-dollar freight spend portfolios and driving high-volume transaction exceptions at global scale.Leverage advanced SQL capabilities to query multi-million row datasets, isolate systemic exception patterns, and extract root-cause data. Proven ability to transform raw data into intuitive, executive-level visuals. Advanced expertise in Google Sheets (complex formulas, XLOOKUP, and dynamic pivot tablesDecisive operational leader with expertise in workflow load-balancing, capacity planning, process re-engineering, and root-cause defect elimination. Capable of mentoring a team of analysts while balancing daily operational queue adherence with strategic quarterly automation projectsExceptional written and verbal communication skills with the executive presence to present complex financial and operational metrics to executive leadership, using SCQA framework. Independently lead contentious billing dispute sessions with carrier AR leadership. Expeditors offers competitive benefits to all full-time employees including:
Paid vacationHolidays (10)Flexible Days (2)Hybrid workingPaid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)401(k) Retirement Savings Plan with employer matchEmployee Stock Purchase Plan (ESPP)Medical, Prescription Drug, Dental & Vision CoverageHealth Savings Account (HSA)Life and Disability InsurancePaid Parental Leave (additional eligibility criteria)Dependent Care Flexible Spending Account (DC FSA)Employee Assistance Program (EAP)Training and Personnel Development ProgramEducational Assistance and ReimbursementLimited travel requiredShift:
Monday through Friday (40 hours per week)