About this role
We are currently searching for an experienced, full time, Contract Technical Writer to join our rapidly growing team! You will help prepare technical and non-technical documentation and communicate complex and technical information to international audiences with a diverse technical skill set. This position requires the ability to learn new subjects quickly and write accurate and detailed documentation targeted to the right level of technical skills. A candidate should have experience and a working knowledge of networking, APIs, web servers, databases, CMS platforms, and other related topics. The role will work closely with engineering, product management, customer support, sales engineering, and other cross-functional teams on an international scale.
Job Duties:
Write new documentation and update current documentation that is targeted to the appropriate audience.Identify topic gaps in current documentation and propose guides to fill those gapsWork with other writers and subject matter experts in collaborative environmentEdit and review content created by others for technical accuracy and clarityContribute to plans for creating new guides and editing existing documentationDevelop and provide support for professional and user-friendly templates and forms that increase efficiency, consistency, and corporate identityServe as liaison between development team and applicable operations team in the creation tools to support productsEnsure quality standards and consistency in language, visuals, graphics, and formatUse a variety of tools to create the materials necessary for the appropriate audience.May be responsible for other projects and responsibilities as assigned. Experience Required:
Experience writing technical documents for a software company (3 – 5 years)Working knowledge of technical concepts such as networking, infrastructure, programming concepts and toolsAbility to handle a fast paced environment, and the flexibility to adapt quickly to changing business needsOutstanding editing and proofreading skillsExperience working in agile environmentExcellent organizational, interpersonal and problem solving skillsExperience utilizing variety of tools We offer a competitive salary and excellent benefits including health, dental, vision, 401K, Paid time off and much more.
Apply today and we’ll review your qualifications to see if you might be the next great member of our team.