About this role
Counsels and assists Program's customers regarding job search strategies, personal career advisement and training issues, identifying and working with barriers to employment, professional goal setting and planning. Identify outside resources, programs and other services for customers if neededAdvises, monitors, and tracks participation for customers so that they maximize of the functions and opportunities of the programManages the day-to-day relationship with customers, addresses customer concerns promptly with an action plan to ensure satisfaction, and documents all findings with case notes in a clear, concise, and timely mannerMaintains knowledge/professional understanding of a vast array of occupations/career paths (for effective placement/processing and assessment of customers as well as determining services most appropriate for their career goalsProvides motivational support to customers during the job search processIdentifies training needs and ensures appropriate trainingFacilitates job readiness/search workshopsDemonstrates strong strategies for re-engaging customers after training and finding employment for those customersDemonstrates effective use of the guidelines and standards of the Case Management Model to support the needs of the participantsSuccessfully documents customer success stories internally and externally.Analyzes and constructs critiques of resumes/required documentation for effective processing for customer eligibilityAdministratively maintains accurate and complete records and correspondence as required by the Program Director and according to standards set by CustomerCreates and maintains the policies and procedures for Career Advisement and assists in the training of other team members in those guidelinesWorks under direction of the Career Advisor Coordinator to facilitate timely completion of tasks to sustain daily operations and complete special projects, and assists program team members as necessaryProduces word processing documents, including charts and tables. Proofreads and edits correspondence, memorandum, proposals, reports, and other requested documents. Maintains filing systems and performs other relevant duties as assigned by the Program Director Education and Experience
Bachelor of Art/Bachelor of Science in psychology, marketing, business, human resources or related fields with two plus years relevant work experienceExperience working with career counseling consumers in a high volume work environment, particularly in a human services or workforce development.OR an equivalent combination of education and experience.Qualifications
Strong communication and organization skills, computer skills, publishing skills and the ability to communicate clearly and conciselyThe ability to relate well with individuals, ability to motivate, and posses experience in presenting workshops and working with individuals having one or more barriers to employmentA referral network with other human service agencies in the community and can provide intervention services as neededKnowledge of various job search strategies, resources and actions plansAbility to follow instructions wellAdaptable, flexible, and a fast learnerCreative and able to meet deadlinesWorks effectively under pressure, is goal-oriented, and collaborates well in a team environment.Demonstrated customer service skillsDemonstrated computer skills, with experience using word processing and spreadsheet software applicationsFamiliarity with the communities being served, with knowledge and understanding of local needs and resourcesBe able to work first shift and overtime if requiredTravel when necessary within Clark County Pay rate: $25.00 per hour.
This position is not remote.
This position will be located within the Clark County Library District, Job Connect, and/or designated EmployNV workforce development hubs.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [email protected].