About this role
Key Responsibilities
General Responsibilities
Responsible for complex, high volume admin processes relating to marketing components such as property particulars Processing and coordinating orders Liaising with internal and external clients, in a professional manner, regarding their orders i.e.: appointments for photography, setting and monitoring expectations Collecting and reviewing content from agents within the deadline and making sure it is passed to correct department for jobbing up.Dealing with telephone inquiries, escalating where requiredFiling and Proof readingMaintenance of databases i.e.: NetSuite / FilmmakerMaintenance of excel sheets and production of invoicesPrioritize the workload to ensure service level agreements are metOrdering and packaging stock ordersChecking invoices for FinanceProduce weekly and monthly reports for management Monitoring performance in areas such as time frame for delivery of components and accuracy of workMulti-skilling
Take responsibility for becoming proficient in all areas of the department, so team members can provide cover for each otherTake part in learning duties outside of the department so cover may be provided as requiredAssist other areas of the business where required – may require travel to other Company locations on occasion
Continuing Personal Development
To proactively take part in:
encouraging a culture of team working and mutual supportensuring continuous professional development across the teamregular one to one and performance and development review meetings with the Team LeaderSkills, Knowledge and Experience required
Essential
Experience of high volume, pressurized admin tasksExcellent IT skills, Word, Excel, PowerPoint etcWell-developed communication skillsGood organisational skills, with high attention to detailStrong team player, but equally good at taking initiativeThe ability to critically review processes and systems, making suggestions for improvementsDesirable
Experience within the Property or Print industry