About this role
An opportunity has arisen for a Studio Administrator to join and assist our Admin team leader in providing a first class, trusted and pro-active administrative support service.You will be involved in a host of activities, helping to make things happen and run smoothly.
Key Responsibilities
General responsibilities
Processing and coordinating orders for individual products and for packagesCollecting and reviewing content from agents within the deadline and making sure it is passed to correct department for jobbing up.Answering telephone calls, dealing with inquiries and escalating where requiredManaging customer expectations and communicating with key stakeholders in a professional mannerFilingProof readingMaintenance of databases and recordsPrioritize the workload to ensure service level agreements are metNew member packsAssociate certificatesOrdering and packaging stock ordersChecking invoices for FinanceMulti-skilling
Take responsibility for becoming proficient in all areas of the department, so team members can provide cover for each otherTake part in learning duties outside of the department so cover may be provided as requiredAssist other areas of the business where required – may require travel to other Company locations on occasionContinuing Personal Development
To proactively take part in:
encouraging a culture of team working and mutual supportensuring continuous professional development across the teamregular one to one and performance and development review meetings with the Team LeaderSkills, Knowledge and Experience required
Essential
Excellent IT skills, Word, Excel, PowerPoint etcWell-developed communication skillsGood organisational skills, with high attention to detailStrong team player, but equally good at taking initiativeDesirable
Experience within the Property or Print industry