About this role
As an HVAC/Technical Sales Representative, you will be responsible for maintaining and growing the heating, ventilation, and air conditioning market. Your goal is to provide the highest level of customer service by providing advice, technical product information, recommendations, and installation support. In addition, you will work to identify customer needs as well as promote and sell existing and new HVAC products to meet Profit Centre sales objectives.
Additional duties will include:
Demonstrate comprehensive knowledge of HVAC products and their applicationsSupport customer inquiries with technical guidance on HVAC products and installationsTroubleshoot and help create solutions for customers when problems ariseBuild and sustain effective working relationships with vendorsProvide quotations, technical support, and literature to customers to maintain strong relationships and help meet sales targetsExamine market opportunities and identify new potential customersProvide recommendations on new products, services, and market trends to customers and Profit Centre TeamParticipate in trade shows, training, and vendor product meetings to remain up to date on product knowledge, emerging trends, rebates, and product offeringsUnderstand and follow all safety regulations at all customer locations as well as at the Profit CentrePerform other tasks as requested by the Profit Centre Manager Grade 12 diploma or equivalent; College and/or University degree an assetOutstanding customer service, communication, and problem-solving skillsGeneral HVAC Knowledge Excellent relationship building skills with customers, vendors, and teammatesAbility to learn and operate the applicable software system used to process ordersExperience working in a fast-paced environment with a strong attention to detailPossess a strong work ethic and a high standard of integrityAbility to work well independently and in a team settingExcellent time management and organizational skills with the ability to meet tight deadlinesPossess a valid Driver’s LicensePreferred Skills:
Previous experience with or knowledge of hydronics or HVAC products sold at the Profit CentreAbility to use the Internet as a resource to problem solve and find alternative solutions for customersExperience using Trend, Eclipse, Word, Excel, and Outlook Salary Range - $49,000-$55,000+ Profit Sharing
EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.